Jacob P.
Customer Service Specialist, Phone rep, Email rep, Translator.
I am a dedicated professional specializing in customer service, healthcare call handling, and banking account products. With a strong background in supporting clients across diverse industries, I excel at delivering clear communication, resolving complex inquiries, and ensuring compliance with industry regulations. In customer service, I focus on building trust, handling complaints with empathy, and creating positive client experiences. My career is defined by a commitment to problem-solving, client advocacy, and regulatory compliance, making me a reliable partner for both customers and organizations.
Earnings and projects
Last 6 months ÷ 2.8 months active (since Aug 2026)
Last 6 months: $3.5k
Billed in all: $3,782$3.8k
$3.5k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 7% in English
Ranked by MRR among everyone on Upwork with the skill.
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