Ivan C.

Are your operations running smoothly, or are daily tasks pulling your focus away from growth? I help businesses stay organized by supporting day-to-day operations, handling administrative tasks, assisting customers, and keeping projects and workflows on track. Whether you need a reliable virtual assistant to take tasks off your plate or someone to support the systems and processes behind the scenes, I bring structure, clarity, and consistency to everything I touch. I have several years of experience working directly with clients across different industries, including an industrial company, my own business, and a scuba diving operation. This background shaped strong communication, organization, and problem-solving skills that carry over well into remote support roles. Working with international clients also meant communicating daily in English and Spanish, assisting customers with bookings, scheduling, and support throughout their entire experience. This customer-facing work gave me a solid foundation in the kind of responsive, detail-oriented assistance that keeps clients happy. In my own business and later at a diving center, I also managed digital marketing activities, including Instagram content strategy, paid campaigns on Google and Instagram, and website improvements to strengthen online presence. Here's how I can support your business: ✓ Virtual Assistance: email and inbox management, calendar and scheduling, data entry, research, and appointment coordination ✓ Customer Support: handling inquiries, bookings, and follow-ups in English and Spanish ✓ Operations Management: organizing workflows, coordinating day-to-day operations, and keeping tasks and processes on track ✓ Project Management: planning, coordination, task management, and deadline tracking ✓ Digital Marketing: Instagram content strategy, social media support, Google Ads, Meta Ads, and website improvements ✓ ClickUp Management: workspace setup, task organization, workflow management, and ongoing support TECHNICAL SKILLS ✓ Virtual Assistance: Email & Calendar Management, Scheduling, Data Entry, Research ✓ Project & Operations Management: ClickUp, Notion, Asana, Trello ✓ Workflow & Process Support: Process Mapping, SOP Creation, Automation ✓ Team Collaboration: Slack, Zoom, Google Workspace ✓ Documentation & Organization: Notion, Google Drive ✓ AI Productivity Tools: ChatGPT, automation and workflow support tools If you are looking for someone reliable to support your day-to-day operations, customers, projects, or digital marketing, I would be glad to support your team. Let's connect.