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Kashif J.

Kashif J.

Sales and Customer Service Specialists

I’m a results-driven professional with expertise in customer service, sales, and team leadership, backed by strong communication skills from my Bachelor’s and Master’s in English Literature. I excel at turning leads into clients, solving complex problems, and coaching teams to achieve peak performance. Over the years, I’ve: Managed teams of 25+ agents, improving efficiency and client satisfaction Closed high-volume sales consistently, earning multiple “Best Seller” awards Handled escalations with professionalism, keeping clients happy and loyal I combine strategic thinking, persuasive communication, and hands-on experience to deliver exceptional results. Whether it’s increasing sales, improving customer support, or managing a project, I bring dedication, creativity, and measurable impact to every task.

🇵🇰Islamabad, Pakistan$5/hr100% JSS5.00 (1)Since Jan 2026

Earnings and projects

MRR
$336

Last 6 months ÷ 5.8 months active (since May 2026)

World#93,735 / 412k
🇵🇰Country#12,145 / 52.9k
Revenue, last 30 days
—

Read daily since Oct 13, under 30 days

Total earnings
$2k

Billed in all: $2.1k

World#334,807 / 412k
🇵🇰Country#40,913 / 52.9k
Per project
$661

$653 in the last 6 months

World#157,737 / 412k
🇵🇰Country#15,611 / 52.9k
Projects, last 6 months
3

Across 7 contracts

0% fixed100% hourly
World#66,479 / 412k
🇵🇰Country#13,400 / 52.9k
Projects in all
3

Across 7 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇰Country#46,019 / 52.9k

Earnings, last 30 days

$2.1k+$983 earned since Oct 13Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1.0k$1.5k$2.0k$2.5kOct 13Oct 26Nov 7

Tracked from Oct 13, 2026.

Skill rankings: Top 26% in Sales & Marketing

Ranked by MRR among everyone on Upwork with the skill.

  1. #44Zendesk API115 freelancers · 🇵🇰 #5Top 38%
  2. #167Customer Service Training470 freelancers · 🇵🇰 #10Top 36%
  3. #209Sales Leads776 freelancers · 🇵🇰 #45Top 27%
  4. #435Sales Call1,333 freelancers · 🇵🇰 #61Top 33%
  5. #729Sales Lead Lists2,725 freelancers · 🇵🇰 #203Top 27%
  6. #802Customer Care2,153 freelancers · 🇵🇰 #107Top 37%
  7. #877Sales & Marketing3,430 freelancers · 🇵🇰 #122Top 26%
  8. #2,228Zendesk5,908 freelancers · 🇵🇰 #176Top 38%