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Jennifer Baroman M.

Jennifer Baroman M.

Team Leader

Customer Support & Billing Specialist | Telecom, CRM, Escalations, QA I am a results-driven professional with 10+ years in customer support, billing, and technical operations across telecom, VoIP, and hospitality industries. I specialize in billing resolution, escalations, CRM management, and team leadership, delivering fast, accurate, and compliant solutions. I help businesses improve customer satisfaction, operational efficiency, and first-call resolution rates.

🇵🇭Ozamiz City, Philippines$4/hr90% JSSSince Feb 2026

Earnings and projects

MRR
$640

Last 6 months ÷ 4.9 months active (since Jun 2026)

World#67,596 / 412k
🇵🇭Country#13,396 / 56.3k
Revenue, last 30 days
$807

Last 6 months: $3.2k

World#49,581 / 412k
🇵🇭Country#10,684 / 56.3k
Total earnings
$3.2k

Billed in all: $3.3k

World#293,252 / 412k
🇵🇭Country#44,405 / 56.3k
Per project
$3.2k
World#52,801 / 412k
🇵🇭Country#11,820 / 56.3k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$3.3k+$807 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2.0k$2.5k$3.0k$3.5kOct 8Oct 23Nov 7

Skill rankings: Top 17% in Microsoft Excel

Ranked by MRR among everyone on Upwork with the skill.

  1. #66Telecommunications297 freelancers · 🇵🇭 #29Top 22%
  2. #938Salesforce3,758 freelancers · 🇵🇭 #329Top 25%
  3. #1,490Communications7,670 freelancers · 🇵🇭 #602Top 19%
  4. #2,777Microsoft Office15,119 freelancers · 🇵🇭 #1,259Top 18%
  5. #5,619Microsoft Excel32,523 freelancers · 🇵🇭 #2,138Top 17%
  6. #9,294Customer Service37,167 freelancers · 🇵🇭 #5,186Top 25%