Lora O.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Saved 21+ hours a week and helped contribute to a 23% increase in revenue. Is your team spending too much time managing daily operations, following up on tasks, updating records, or trying to keep projects moving? That’s where I can help. I’m an Operations Support Specialist with 2+ years of administrative and operations experience, helping businesses stay organized, improve processes, and keep day-to-day work moving without constant supervision. I support startups, agencies, and small businesses with: Operations Support & Project Coordination: keeping tasks, deadlines, priorities, and projects organized Administrative Support: managing recurring tasks, documents, schedules, and day-to-day operations CRM & Data Management: keeping records accurate, organized, and up to date SOP & Process Documentation: documenting workflows so processes are clear and consistent Workflow Automation: using Zapier, Make, and AI tools to reduce repetitive work Inbox & Communication Management: organizing emails, responding to routine requests, and following up on outstanding items Customer & Client Support: handling inquiries, follow-ups, and communication professionally Task & Follow-Up Management: tracking open items and making sure nothing falls through the cracks Reporting & Tracking: maintaining accurate records, project updates, and operational information I’m proactive, detail-oriented, organized, and comfortable working independently. I don’t just wait for instructions. I identify what needs attention, follow up, solve what I can, and escalate when necessary. Here are some results I’ve delivered: Saved 12 hours/week through workflow automation Reduced lead response time from 2 hours to 5 minutes Improved database accuracy to 95% Maintained 99% documentation accuracy Saved teams 5 hours/week by improving meeting workflows Saved a senior executive 21+ hours/week through better inbox, calendar, and project coordination My approach is simple: understand how your operations work, identify what is slowing things down, and create organized, repeatable workflows that help your team work more efficiently. If you need someone who can take ownership of the details, keep projects moving, follow through on open tasks, and bring more structure to your operations, I’d be happy to help.