Stella N.

The Million-Dollar Question Are you tired of leaving money on the table because you’re too busy managing operations to scan load boards, negotiate rate confirmations, or coordinate complex patient trips? Whether you are an Owner-Operator running reefers or a NEMT provider managing a fleet of paratransit vehicles, I provide the back-office engine you need to scale. I treat your fleet like my own, focusing on securing high-paying freight and optimizing sensitive medical routes to keep your wheels turning profitably. Experience & Expertise With 2 years of hands-on experience in high-stakes logistics, I bridge the gap between heavy-duty trucking and specialized medical transport. I understand the nuances of managing Reefer, Dry Van, and Box Truck equipment, as well as the strict compliance and "white-glove" service required for NEMT operations. I handle the heavy lifting from broker relations and paperwork to HIPAA-compliant dispatching so you can focus on the road and your passengers. Core Achievements Revenue Growth: Increased weekly trucking gross revenue by 22% through aggressive rate negotiation. Efficiency: Maintained a deadhead ratio of less than 7% over a 12-month period. Recovery: Successfully negotiated and collected over $18,000 in detention and layover pay for drivers. NEMT Optimization: Reduced trip "no-shows" and late arrivals by optimizing driver routes and real-time GPS monitoring. Financial Speed: Reduced payment delays by 30% by ensuring all BOLs, rate cons, and trip logs were submitted within 2 hours of completion. My Dispatch Toolkit Trucking: DAT, Amazon Relay, Trucker Path, CamScanner. NEMT Software: MediRoutes, WellSky, and RouteGenie. ELD & Telematics: Samsara, Motive. Management: TMS Integration, Google Workspace, Broker/Payer Portals. Why Clients Partner With Me Dual Expertise: I switch effortlessly between pushing brokers for every cent on a flatbed load and coordinating multi-stop medical trips with precision. Proactive Strategy: You’ll never wonder where your next load or trip is coming from; I stay three steps ahead. Compliance First: I strictly respect HOS for truckers and maintain the high level of punctuality and communication required for NEMT contracts. Administrative Speed: I handle carrier packets, insurance certificates, and trip billing with lightning speed. My goal is simple: higher RPM, zero-fail NEMT service, and a partnership built on transparency. Let's turn your administrative noise into consistent profit. Let’s jump on a quick 10-minute discovery call. I’ll walk you through my dispatching workflow and show you exactly how I handle rate negotiations and NEMT scheduling to keep your business profitable.