Beza A.
customer support specialist - VITL
𝐖𝐡𝐚𝐭 𝐃𝐨 𝐈 𝐁𝐫𝐢𝐧𝐠 𝐭𝐨 𝐭𝐡𝐞 𝐓𝐚𝐛𝐥𝐞? I am a licensed Doctor of Medicine (MD) with hands-on experience in Medical virtual assistance, Scribe and Case Manager, bridging clinical expertise with high-level administrative efficiency. With a strong foundation in both medical knowledge and healthcare operations, I bring a unique blend of clinical understanding, analytical skill, and billing experience that helps practices stay organized, compliant, and financially healthy. - Virtual Medical Support: Expert in real-time scribing (SOAP notes), remote patient intake, and telehealth coordination. - Clinical Operations: Proficient in insurance coordination (Medicare/Medicaid), DME scheduling, medication refills, and CURES tool navigation. - Administrative Mastery: Expert in complex calendar management, appointment scheduling, and inbox triage. - Tech-Forward Healthcare: Advanced user of AI tools for medical content and workflow automation, alongside mastery of EMRs like AdvancedMD and PointClickCare. - Leadership & Marketing: Former Medical Director skilled in multidisciplinary team management and digital health branding. 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? - MD-Level Accuracy: Superior precision in medical record reviews and case note documentation. - Efficiency: Streamlined CRM workflows and gap identification to boost practice speed. - Technical Versatility: Mastery of VoIP (Dialpad), e-prescribing, and lab ordering systems. - U.S. Standards: Deep familiarity with U.S. healthcare navigation and utilization support. - Digital Impact: Professional medical content creation using Canva and Adobe Photoshop. - Clinical note summarization - Medical record review for accuracy and clarity Tools I Love: AdvancedMD | PCC | CURES | AI Writing Tools | Dialpad | Canva | Athenahealth| Google sheet| Email Management
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $13,249$13k
$6k in the last 6 months
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 12
Rarest: top 3% in Canva, of 17,402. Ranked by MRR among everyone on Upwork with the skill.
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