Genesis Yarismar S.

Hello! I’m Genesis. I’m an Administrative & Customer Support Specialist with a solid track record in remote administrative assistance, insurance support, and customer service. I focus on creating reliable systems and delivering clear, proactive communication. Whether it’s managing client interactions or organizing digital workspaces, I help teams stay focused and organized. I am actively seeking new opportunities that allow me to continue growing professionally and expanding my skill set, while delivering strong, tangible value to the organization. What I bring to your team: Native Spanish speaker with practical English fluency (B2 certified and currently completing C1 certification). Custom workspace setup (Notion, Trello, Google Workspace, Excel). Professional email, chat, and social media inbox handling (Meta Business). Document drafting, file management, and record accuracy. Appointment scheduling and calendar management. Strong attention to detail and process tracking. Empathetic customer service and client retention focus. Fast learner, proactive problem solver, and highly organized. I’ve previously supported remote teams across North America and Latin America, delivering high-quality service and operational structure. My goal is to keep your backend workflows effortless and make sure your clients feel heard, supported, and valued every step of the way.