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Gabrielle  B.

Gabrielle B.

Virtual Assistant | Customer Support & Admin

Detail-oriented Customer Support and Administrative Virtual Assistant with over 4 years of experience supporting busy client-focused environments. I specialize in managing inboxes, scheduling appointments, handling customer inquiries, and keeping daily operations organized and running smoothly. In my current role within a fast-paced healthcare office, I handle high volumes of client communication via phone, email, and messaging while maintaining accurate records, coordinating schedules, and ensuring a professional and positive client experience. I understand the importance of confidentiality, efficiency, and clear communication when supporting businesses remotely. Here’s how I can support you: • Email and inbox management • Customer support (email, chat & phone) • Appointment scheduling & calendar management • Data entry and CRM updates • Administrative and virtual assistant tasks • Client follow-ups and organization I am reliable, detail-oriented, and easy to work with. My goal is to help lighten your workload so you can focus on growing your business while I keep things organized behind the scenes. I am available to start immediately and open to both short-term and long-term support roles.

🇯🇲Kingston, Jamaica$9/hr95% JSS5.00 (1)Since Feb 2026

Earnings and projects

MRR
$687

Last 6 months ÷ 5.3 months active (since Jun 2026)

World#64,388 / 412k
🇯🇲Country#214 / 1,010
Revenue, last 30 days
$500

Last 6 months: $3.6k

World#62,836 / 412k
🇯🇲Country#203 / 1,010
Total earnings
$3.6k

Billed in all: $3.8k

World#282,256 / 412k
🇯🇲Country#784 / 1,010
Per project
$724

$903 in the last 6 months

World#149,859 / 412k
🇯🇲Country#508 / 1,010
Projects, last 6 months
4

Across 5 contracts

40% fixed60% hourly
World#51,816 / 412k
🇯🇲Country#43 / 1,010
Projects in all
5

Across 7 contracts

43% fixed57% hourly
World#266,045 / 412k
🇯🇲Country#495 / 1,010

Earnings, last 30 days

$3.8k+$500 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,250$3,500$3,750$4,000Oct 9Oct 24Nov 8

Skill rankings: Top 18% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #1,007Calendar Management4,894 freelancers · 🇯🇲 #12Top 21%
  2. #1,166Appointment Setting5,158 freelancers · 🇯🇲 #17Top 23%
  3. #1,211Google Workspace6,041 freelancers · 🇯🇲 #17Top 20%
  4. #1,380Scheduling6,335 freelancers · 🇯🇲 #23Top 22%
  5. #1,429Phone Support5,090 freelancers · 🇯🇲 #31Top 28%
  6. #1,430Communications7,670 freelancers · 🇯🇲 #20Top 19%
  7. #1,781CRM Software8,314 freelancers · 🇯🇲 #22Top 21%
  8. #3,018Online Chat Support11,528 freelancers · 🇯🇲 #60Top 26%