Amir J.

I help founders, service businesses and remote teams build clear operating systems so projects move from intake to delivery without constant follow-up, missed handoffs, or execution bottlenecks. My work focuses on operations management, project delivery, SOPs, workflow design, process documentation, QA systems, team coordination, and customer support operations. I have led operations and delivery across remote teams, managed multi-stream projects, and built documentation and workflow systems that help teams reduce confusion, improve accountability, and execute consistently. What I can help with: - Designing SOPs and process documentation - Building project and delivery workflows - Improving team coordination and accountability - Creating QA, escalation, and customer support systems - Auditing bottlenecks across intake, execution, delivery, and feedback - Setting up operating rhythms for growing teams Best fit: founders, agencies, AI service companies, legal service teams, and growing remote teams that need a reliable operations owner; not just task help. Tools and systems I can work with include Google Workspace, Notion, ClickUp, Trello, Slack, Airtable, CRM systems, AI-assisted workflows, and documentation systems.