Nelly Rose V.

I am a Guest Experience professional with over 3 years of being in luxury hospitality experience, currently transitioning into a Virtual Assistant role. I bring strong expertise in customer support, communication, and problem-solving, with a proven ability to manage inquiries, coordinate schedules, and deliver high-quality service in fast-paced environments. Highly reliable, detail-oriented, and client-focused, I am committed to providing efficient, organized, and professional remote support. My skills and strengths to add great contribution to your business are: -Outstanding Customer Service -Organized with admin tasks -Microsoft 365 -Telephone Etiquette -Problem Solving Skills -Excellent Effective Communication (Verbal, Written, and Email Communication) -Multitasking -Team Player -Teachable/Fast learner -Flexible -Organized -Familiar with Canva, Video Editing and AI -Attention to details -Submitting on or before deadlines -Time conscious