Donna R.

I have 30 years of expertise in sales and customer service, specializing in telephone sales, medical scheduling, and insurance verification. My strong work ethic and integrity have driven successful outcomes in diverse environments, from call centers to remote sales. I excel in upselling and cold calling, scheduling and generating significant revenue while ensuring exceptional customer care. My proficiency in EMR systems and knowledge of HIPAA regulations empower me to navigate the healthcare landscape effectively. I am well-versed in using Salesforce and other digital tools, which streamline communication and enhance team collaboration. If you are looking for a results-oriented professional who can elevate your sales strategies and improve customer support, let's discuss how I can contribute to your project's success.