Kyle Ezra C.
Customer Service & Tech Support | Product Support, Phone Support
In my experiences as a customer service representative, I became a customer focused person that helps handling inquiries and resolve issues efficiently. In my previous role I assist customers through email and phone in their billing, orders, and service issues. Through this, I developed strong communication skills, patience and the ability to multi task in a fast paced environment. I am highly adaptable, a good listener, and I take pride in delivering quality services. I am confident that my attitude, willingness to learn, and commitment to providing excellent customer service can grow and contribute to the team.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.4k
Billed in all: $7,227$7.2k
$5.4k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 20% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #13Customer Support Services36 freelancers · 🇵🇭 #6Top 36%🇵🇭#6 of 18
- #16Customer Success Services40 freelancers · 🇵🇭 #6Top 40%🇵🇭#6 of 20
- #47Product Support215 freelancers · 🇵🇭 #27Top 22%🇵🇭#27 of 82
- #499Product Knowledge2,128 freelancers · 🇵🇭 #325Top 23%🇵🇭#325 of 1,267
- #924Customer Satisfaction3,986 freelancers · 🇵🇭 #476Top 23%🇵🇭#476 of 1,816
- #1,213Phone Support5,089 freelancers · 🇵🇭 #671Top 24%🇵🇭#671 of 2,568
- #3,998Customer Support20,101 freelancers · 🇵🇭 #2,083Top 20%🇵🇭#2,083 of 9,123
- #7,295Customer Service37,167 freelancers · 🇵🇭 #4,025Top 20%🇵🇭#4,025 of 18,590