Zaira C.

I step into growing businesses when things start breaking. You’ve got momentum, revenue, and a team… but behind the scenes it’s messy. Work isn’t flowing the way it should, people are operating differently, and leadership is stuck in the weeds trying to hold it all together. That’s where I come in. As a Fractional COO, I don’t just advise. I build and fix the operating system that runs your business. What I actually do: • Turn scattered processes into clear, documented workflows your team can follow • Clean up tools like Asana, ClickUp, or Monday so work stops slipping through the cracks • Align teams to real timelines, dependencies, and priorities • Build simple performance systems so you know what’s working and what’s not • Lead change without blowing up your team in the process I’ve led transformation across product, operations, and PMOs in fast-moving environments, reducing delivery cycles, increasing throughput, and cutting unnecessary cost. More importantly, I build systems that stick after I’m gone. How I work: I keep things practical. No bloated frameworks. No 50-page decks that no one uses. We diagnose fast, build what’s needed, and get your team actually operating differently. Typical engagements: • Process documentation + SOP buildout • Operating model design (how work actually flows) • Tool implementation / cleanup (Asana, ClickUp, Monday) • Fractional COO / Integrator support • Change management that people actually adopt If your business feels like it’s running on duct tape behind the scenes, we should talk.