Nicolina F.
Administrative Support Professional with technical support background
I am a Licensed Health Insurance Agent with 13 years of experience in customer-oriented roles and technical support. My background includes 9 years in enterprise technical support and a proven ability to handle complex problem-solving scenarios effectively. I excel in accurate and descriptive technical documentation and data entry. My experience spans remote and in-person support, and I am skilled in streamlining processes and fostering positive relationships, making me an asset for businesses seeking reliable support solutions. If you need someone who can deliver clear communication and precise data admin support, I would love to discuss how I can contribute to your success.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $20k
Billed in all: $26,591$27k
$20k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 0.70% in Typing
Top 1% in 4 of 15 skills, ranked by MRR among everyone on Upwork with the skill.
- File Conversion133 freelancers · 🇺🇸 #1Top 2%🇺🇸#1 of 15
- Meeting Notes201 freelancers · 🇺🇸 #2Top 1%🇺🇸#2 of 39
- #5Records Management376 freelancers · 🇺🇸 #3Top 1%🇺🇸#3 of 80
- #8Insurance435 freelancers · 🇺🇸 #2Top 2%🇺🇸#2 of 69
- #8Document Management System337 freelancers · 🇺🇸 #2Top 2%🇺🇸#2 of 52
- #10Spreadsheet Skills777 freelancers · 🇺🇸 #4Top 1%🇺🇸#4 of 117
- #18Data Annotation2,301 freelancers · 🇺🇸 #4Top 0.78%🇺🇸#4 of 126
- #20Accuracy Verification2,777 freelancers · 🇺🇸 #6Top 0.72%🇺🇸#6 of 189