Alberta Nana Ama A.
Customer Service Specialist | Email, Chat & Phone Support
Excellent customer service goes beyond answering questions; it creates positive experiences that keep customers coming back. I help businesses provide professional, responsive support through phone, email, live chat, and social media. I communicate clearly, resolve customer concerns efficiently, process orders, manage follow-ups, and ensure every interaction reflects your brand with professionalism and care. My services include: * Phone Support (Inbound & Outbound) * Email & Live Chat Support * Customer Relationship Management (CRM) * Order Processing & Follow-ups * Complaint Resolution * Administrative Support * Data Entry & Inbox Management * Sales Support I’m organized, dependable, and committed to delivering exceptional customer experiences. If you’re looking for someone who communicates confidently, learns quickly, and genuinely cares about your customers, I’d be happy to support your business.
Earnings and projects
Last 6 months ÷ 2.2 months active (since Sep 2026)
Read daily since Oct 20, under 30 days
Billed in all: $1,660$1.7k
$776 in the last 6 months
Across 2 contracts
Earnings, last 30 days
Tracked from Oct 20, 2026.
Skill rankings: Top 15% in Online Research
Ranked by MRR among everyone on Upwork with the skill.
- #144Purchase Orders551 freelancers · 🇬🇭 #1Top 26%🇬🇭#1 of 1
- #218Problem Resolution837 freelancers · 🇬🇭 #1Top 26%🇬🇭#1 of 1
- #441Company Research2,841 freelancers · 🇬🇭 #1Top 16%🇬🇭#1 of 4
- #525Accuracy Verification2,777 freelancers · 🇬🇭 #1Top 19%🇬🇭#1 of 7
- #721Customer Experience2,788 freelancers · 🇬🇭 #2Top 26%🇬🇭#2 of 4
- #738Order Processing2,648 freelancers · 🇬🇭 #1Top 28%🇬🇭#1 of 1
- #1,015Customer Relationship Management5,121 freelancers · 🇬🇭 #1Top 20%🇬🇭#1 of 8
- #1,047Email Management4,968 freelancers · 🇬🇭 #2Top 21%🇬🇭#2 of 27