Tomas Felipe A.
Operations Specialist | Process, Logistics & Execution
⭐️ Reliable operations are the backbone of every successful business ⭐️ Hi, I’m Tomás, an Operations & Project Coordinator with over 10 years of hands-on experience managing end-to-end service delivery, internal coordination, and client facing execution in fast-paced, high-responsibility environments. I come from an entrepreneurial background, having built and operated a service-based business where I was responsible for everything from client communication and quoting to logistics planning, vendor coordination, scheduling, and final delivery. This experience trained me to think in systems, anticipate problems before they happen, and take full ownership of outcomes, not just tasks. What differentiates me is my ability to bring structure and calm execution to complex workflows. I’m highly organized, detail oriented, and comfortable working independently in remote settings. I understand how important it is for managers and founders to trust that things are being handled without constant follow up. I work best in roles where expectations are clear, timelines matter, and execution quality is non-negotiable. Whether supporting ongoing operations or coordinating specific projects, my focus is always on reliability, communication, and follow through. How I can support your business: ✅ Coordinate projects, timelines, and deliverables ✅ Support daily operations and internal workflows ✅ Manage client communication and follow ups ✅ Organize documentation, reports, and processes ✅ Coordinate vendors, partners, and stakeholders ✅ Ensure consistent execution and accountability Proven results & impact: ✔ Coordinated 30–50+ projects per year with multi-step execution and fixed deadlines ✔ Managed 20–40 active clients annually, acting as primary point of coordination ✔ Achieved 95%+ on-time delivery across projects by improving planning and follow-up ✔ Reduced execution errors and last minute issues by ~20% through better preparation and checklists ✔ Maintained long term client relationships, generating repeat business from ~60% of clients ✔ Handled high pressure, client-facing situations while maintaining service quality and professionalism If you’re looking for someone dependable, organized, and easy to work with, let’s talk. I’m ready to support your operations.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.9k
Billed in all: $3,044$3k
$1.5k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 20% in Project Timelines
Ranked by MRR among everyone on Upwork with the skill.
- #33Operational Plan146 freelancers · 🇨🇴 #2Top 23%🇨🇴#2 of 4
- #38Remote Connection Support146 freelancers · 🇨🇴 #1Top 26%🇨🇴#1 of 1
- #45Project Logistics191 freelancers · 🇨🇴 #3Top 24%🇨🇴#3 of 20
- #53Project Timelines270 freelancers · 🇨🇴 #1Top 20%🇨🇴#1 of 2
- #95Process Development441 freelancers · 🇨🇴 #3Top 22%🇨🇴#3 of 7
- #135Operational Planning519 freelancers · 🇨🇴 #7Top 26%🇨🇴#7 of 15
- #237Stakeholder Management948 freelancers · 🇨🇴 #12Top 25%🇨🇴#12 of 24
- #265Problem Resolution837 freelancers · 🇨🇴 #15Top 32%🇨🇴#15 of 55