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Jan Reginald A.

Jan Reginald A.

Operations Manager-BPO| HIPAA Certified Scheduler | E-Commerce Support

I am an experienced Operations Manager with 15 years of expertise across Customer Care, Health & Welfare, Telecommunications, and Retail sectors. I excel in developing high-performing teams and enhancing customer experiences through strategic planning and innovative solutions. My background in coaching and financial management allows me to create effective strategies that drive operational excellence and efficiency. I have successfully led customer service initiatives and possess a strong ability to analyze performance metrics to improve service delivery. If you're looking for someone who can motivate teams, optimize processes, and elevate customer satisfaction, I am ready to bring my skills to your project. Let's connect to discuss how I can contribute to your success.

🇵🇭Tarlac City, Philippines$9/hr100% JSS4.00 (1)Since Feb 2026
GlobeUpwork

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#40,900 / 412k
🇵🇭Country#7,036 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $7.2k

World#36,007 / 412k
🇵🇭Country#6,650 / 56.3k
Total earnings
$7.6k

Billed in all: $8.3k

World#219,130 / 412k
🇵🇭Country#35,066 / 56.3k
Per project
$3.8k

$3.6k in the last 6 months

World#45,118 / 412k
🇵🇭Country#10,351 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,890 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$8.3k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$7k$8k$9kOct 9Oct 24Nov 8

Skill rankings: Top 8% in General Transcription

Ranked by MRR among everyone on Upwork with the skill.

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  3. #52Operations Analytics328 freelancers · 🇵🇭 #8Top 16%
  4. #86Gemini717 freelancers · 🇵🇭 #11Top 12%
  5. #178Light Bookkeeping1,382 freelancers · 🇵🇭 #57Top 13%
  6. #207Staff Recruitment & Management1,476 freelancers · 🇵🇭 #99Top 14%
  7. #346Accounting Basics2,774 freelancers · 🇵🇭 #138Top 12%
  8. #590Recruiting4,153 freelancers · 🇵🇭 #205Top 14%