James M.
Customer Service & Tech Support | Customer Support Services
I bring over 10 years of customer support experience, specializing in creating exceptional client experiences across diverse industries. My strengths include excellent communication, problem-solving, and the ability to adapt quickly to different environments and client needs. I am proficient in a variety of tools, including MS Office and Canva, and I excel in email and chat support, ensuring timely and effective responses. My background ranges from event coordination to sales, giving me a unique understanding of both customer engagement and behind-the-scenes operations. If you’re looking for a versatile support professional who can enhance customer interactions and improve service efficiency, I would love to collaborate on your project. Let's discuss how I can contribute to your success.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.6k
Billed in all: $7,666$7.7k
$5.6k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 12% in General Office Skills
Ranked by MRR among everyone on Upwork with the skill.
- #6Customer Onboarding Services14 freelancers · 🇵🇭 #3Top 43%🇵🇭#3 of 8
- #12Customer Support Services36 freelancers · 🇵🇭 #5Top 33%🇵🇭#5 of 18
- #14Customer Success Services40 freelancers · 🇵🇭 #5Top 35%🇵🇭#5 of 20
- #76General Office Skills645 freelancers · 🇵🇭 #38Top 12%🇵🇭#38 of 228
- #282Customer Engagement1,530 freelancers · 🇵🇭 #141Top 18%🇵🇭#141 of 653
- #594Customer Experience2,788 freelancers · 🇵🇭 #266Top 21%🇵🇭#266 of 1,061
- #2,409Online Chat Support11,527 freelancers · 🇵🇭 #1,521Top 21%🇵🇭#1,521 of 6,896
- #3,856Customer Support20,101 freelancers · 🇵🇭 #1,998Top 19%🇵🇭#1,998 of 9,123