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James M.
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James M.

Customer Service & Tech Support | Customer Support Services

I bring over 10 years of customer support experience, specializing in creating exceptional client experiences across diverse industries. My strengths include excellent communication, problem-solving, and the ability to adapt quickly to different environments and client needs. I am proficient in a variety of tools, including MS Office and Canva, and I excel in email and chat support, ensuring timely and effective responses. My background ranges from event coordination to sales, giving me a unique understanding of both customer engagement and behind-the-scenes operations. If you’re looking for a versatile support professional who can enhance customer interactions and improve service efficiency, I would love to collaborate on your project. Let's discuss how I can contribute to your success.

🇵🇭Pasig City, Philippines$7/hr100% JSS5.00 (1)Since Feb 2026

Earnings and projects

MRR
$932

Last 6 months ÷ 6

World#51,282 / 412k
🇵🇭Country#9,776 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $5.6k

World#39,481 / 412k
🇵🇭Country#7,627 / 56.3k
Total earnings
$7k

Billed in all: $7.7k

World#226,612 / 412k
🇵🇭Country#36,102 / 56.3k
Per project
$3.5k

$5.6k in the last 6 months

World#48,824 / 412k
🇵🇭Country#11,037 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$7.7k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6k$7k$8kOct 8Oct 23Nov 7

Skill rankings: Top 12% in General Office Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #6Customer Onboarding Services14 freelancers · 🇵🇭 #3Top 43%
  2. #12Customer Support Services36 freelancers · 🇵🇭 #5Top 33%
  3. #14Customer Success Services40 freelancers · 🇵🇭 #5Top 35%
  4. #76General Office Skills645 freelancers · 🇵🇭 #38Top 12%
  5. #282Customer Engagement1,530 freelancers · 🇵🇭 #141Top 18%
  6. #594Customer Experience2,788 freelancers · 🇵🇭 #266Top 21%
  7. #2,409Online Chat Support11,527 freelancers · 🇵🇭 #1,521Top 21%
  8. #3,856Customer Support20,101 freelancers · 🇵🇭 #1,998Top 19%