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Shane M.

Shane M.

Admin Support

Detail-oriented customer service and technical support professional experienced in diagnosing and resolving technical issues. Adept at guiding users through step-by-step solutions, handling inquiries with empathy, and improving customer confidence through clear and supportive communication.

🇵🇭Mexico, Philippines$7/hr80% JSSSince Feb 2026

Earnings and projects

MRR
$991

Last 6 months ÷ 6

World#48,651 / 412k
🇵🇭Country#9,076 / 56.3k
Revenue, last 30 days
$932

Last 6 months: $5.9k

World#44,935 / 412k
🇵🇭Country#9,226 / 56.3k
Total earnings
$7.6k

Billed in all: $7.8k

World#219,695 / 412k
🇵🇭Country#35,140 / 56.3k
Per project
$7.6k

$5.9k in the last 6 months

World#22,316 / 412k
🇵🇭Country#5,347 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$7.8k+$932 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6.5k$7.0k$7.5k$8.0kOct 8Oct 23Nov 7

Skill rankings: Top 10% in General Transcription

Ranked by MRR among everyone on Upwork with the skill.

  1. #832General Transcription8,318 freelancers · 🇵🇭 #293Top 10%
  2. #6,699Data Entry53,630 freelancers · 🇵🇭 #3,414Top 12%