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Femma Rose M.

Femma Rose M.

Customer Service & Tech Support | Case Management, Management Skills

OBJECTIVES To obtain a position as a customer service overseeing a team of customer service representatives while applying conflict resolution, leadership, oral and written communication and organizational skills in a way that improves processes and enhances employee and customer satisfaction rates

🇵🇭Cabanatuan City, Philippines$7/hr90% JSS5.00 (1)Since Feb 2026

Earnings and projects

MRR
$909

Last 6 months ÷ 6

World#52,345 / 412k
🇵🇭Country#10,037 / 56.3k
Revenue, last 30 days
$505

Last 6 months: $5.5k

World#62,496 / 412k
🇵🇭Country#13,510 / 56.3k
Total earnings
$7.4k

Billed in all: $7.9k

World#222,050 / 412k
🇵🇭Country#35,485 / 56.3k
Per project
$7.4k

$5.5k in the last 6 months

World#22,984 / 412k
🇵🇭Country#5,503 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$7.9k+$505 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$7.0k$7.5k$8.0kOct 9Oct 24Nov 8

Skill rankings: Top 25% in Case Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #149Case Management585 freelancers · 🇵🇭 #49Top 25%