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Karen J.

Karen J.

Customer Service & Tech Support | Invoicing, Budget Proposal, Budget

Results-oriented operations professional with a proactive mindset and strong analytical capabilities. Thrives in dynamic industries, quickly adapting to change and solving complex challenges with efficiency and precision. Committed to continuous growth and eager to contribute to an organization where performance, innovation, and development are valued.

🇳🇮Managua, Nicaragua$12/hr90% JSS5.00 (2)Since Feb 2026

Earnings and projects

MRR
$2.6k

Last 6 months ÷ 6

World#15,460 / 412k
🇳🇮Country#56 / 1,207
Revenue, last 30 days
$2.1k

Last 6 months: $16k

World#20,494 / 412k
🇳🇮Country#94 / 1,207
Total earnings
$18k

Billed in all: $18k

World#150,717 / 412k
🇳🇮Country#611 / 1,207
Per project
$5.8k

$5.3k in the last 6 months

World#29,576 / 412k
🇳🇮Country#177 / 1,207
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇳🇮Country#57 / 1,207
Projects in all
3
0% fixed100% hourly
World#304,140 / 412k
🇳🇮Country#386 / 1,207

Earnings, last 30 days

$17.9k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$14k$16k$18kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Customer Care

Ranked by MRR among everyone on Upwork with the skill.

  1. #47Customer Care2,153 freelancers · 🇳🇮 #1Top 2%
  2. #319CRM Software8,314 freelancers · 🇳🇮 #2Top 4%
  3. #602Data Analysis14,625 freelancers · 🇳🇮 #2Top 4%
  4. #882Microsoft Excel32,523 freelancers · 🇳🇮 #9Top 3%
  5. #901Project Management18,568 freelancers · 🇳🇮 #5Top 5%