Sonakkumar P.

Administrative support | Data Management | Virtual assistant

A resourceful and analytically driven industrial systems engineer, boasting a comprehensive skill set honed through diverse environments and intricate engineering projects. Excel in managing high-pressure scenarios, seamlessly juggling physical and mental demands with exceptional efficacy. Commitment to collaborative teamwork is matched by prowess in independent task execution. My ability to thrive in high-pressure situations and adapt quickly to changing demands has been repeatedly demonstrated. I've developed strong problem solving skills, managing customer concerns with tact and professionalism, and contributed effectively as part of a team to meet daily service and sales targets. This experience has equipped me with the practical skills and resilience necessary to excel in dynamic customer-facing environments. KEY COMPETENCIES Customer Service Report writing and presenting Critical thinking skills Excellent communication skills Technical Proficiency Microsoft softwares