Julliene Regina G.

I am a Customer Success and Operations professional with over 9 years of experience in logistics, healthcare, and customer service. My expertise lies in managing high-volume operations and driving process improvements to enhance client satisfaction. I have successfully managed over 15 merchant accounts, processing upwards of 1,000 orders daily. I am adept at maintaining SLA compliance, ensuring timely responses to client inquiries while resolving complex issues swiftly. My proficiency in tools like Shopify, Zendesk, WMS, and Excel enables me to streamline operations effectively. I excel in communication and problem-solving, empowering teams through training and leadership. If you’re looking for a results-oriented partner to elevate your operations and client experience, let’s discuss how I can contribute to your success.