Jessica Paola M.

Hello! I’m a virtual assistant specializing in CRM data entry, database management, process mapping, and workflow automation. I help business owners and their teams keep their data organized, clean up contact lists, and clearly document their internal workflows. Here’s how I can help your business: - CRM data entry and database cleanup: hands-on experience managing contact lists in GoHighLevel (GHL). I handle large-volume data entry, cross-checking spreadsheets, correcting formatting issues, and auditing records for duplicates. I can also quickly adapt to other CRM systems. - Process mapping and visual diagrams: Experience using Drawio to create clear flowcharts, decision trees, and visual workflows to document team processes. - Administrative and technical support: data management in Google Sheets and Excel, email management, internet searches, document organization, and basic graphic design in Canva. - Productivity tools and artificial intelligence: I am proficient in Notion and Monday, as well as AI tools such as Gemini, ChatGPT, and Claude to streamline routine administrative tasks. I’m accustomed to working under strict instructions, using Upwork’s time tracking and efficiently managing split screens to complete tasks quickly and accurately. If you need a reliable virtual assistant to manage your operational tasks, feel free to send me a message. I’m ready to help you!