Wenshi Y.

I specialize in product analysis, user feedback analysis, and customer support for tech and AI products. I help teams better understand how users interact with their products, identify issues, and turn feedback into actionable improvements. My experience includes: Analyzing user feedback and product usage data Testing and evaluating AI tools and models (image, video, and generative AI) Identifying product bugs, usability issues, and improvement opportunities Providing clear reports and insights to product and engineering teams Supporting customers by diagnosing problems and translating technical issues into clear solutions I’m comfortable working with AI tools, SaaS products, and fast-moving product teams. I focus on delivering structured insights, clear communication, and practical recommendations that help improve both product quality and user experience. If you need help with product testing, feedback analysis, user experience evaluation, or technical customer support, I’d be happy to collaborate.