Cindy Mae B.
Customer Service Specialist & Appointment Setting| Virtual Assistant
I provide comprehensive virtual assistance with a decade of experience across engineering, healthcare, administrative support, and customer service. My diverse background enables me to streamline operations and enhance productivity, ensuring that businesses remain organized and efficient. I specialize in both voice and non-voice roles, having successfully supported various industries, from food services to healthcare. My expertise in sales and customer service equips me to manage client relations effectively while contributing to overall business growth. If you need a reliable partner to help you stay on track and achieve your goals, I am here to elevate your project. Let's discuss how my skills can meet your needs. CAREER HIGHLIGHT: -Resolve customer issues reliably -Can schedule appointments more than the expected goal -Can handle 50-100 emails and calls per day SOFT SKILLS: -Goal-driven -Organized -Empathetic -Multitasker -Keen on Details LIST OF TASKS I CAN OFFER: -Customer Service (inbound and outbound) -Executive Assistance -Email management, communication and email outreach -Graphic design -Social media Management -Medical Virtual Assistance -Lead generation and outreach Tools: -MS Office -Canva and PicsArt -Avaya -Social Media ( Facebook, Instagram, Tiktok) -Clockify -Slack and Telegram -Bill -Quickbooks -Stampli -ClinicWorks -AutoCAD
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.1k
Billed in all: $3,472$3.5k
$2.1k in the last 6 months
Across 2 contracts
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 22% in General Transcription
Ranked by MRR among everyone on Upwork with the skill.
- #21Medical Administrators International SIGMA57 freelancers · 🇵🇭 #10Top 37%🇵🇭#10 of 25
- #22Claim Listing54 freelancers · 🇵🇭 #12Top 41%🇵🇭#12 of 23
- #271Lead Management856 freelancers · 🇵🇭 #86Top 32%🇵🇭#86 of 262
- #282Construction Estimating862 freelancers · 🇵🇭 #96Top 33%🇵🇭#96 of 218
- #299Insurance Claim Submission710 freelancers · 🇵🇭 #124Top 42%🇵🇭#124 of 282
- #407Medical Billing970 freelancers · 🇵🇭 #181Top 42%🇵🇭#181 of 414
- #443Microsoft Project1,570 freelancers · 🇵🇭 #96Top 28%🇵🇭#96 of 226
- #510Insurance Verification1,134 freelancers · 🇵🇭 #274Top 45%🇵🇭#274 of 589