Fabio D.

I’m a dedicated Customer Service and Sales Representative with over 2 years of remote experience, supporting customers, handling inquiries, resolving issues, following up with leads, and maintaining positive customer relationships. I have hands-on experience working with tools such as HubSpot and Slack, along with the ability to quickly learn and adapt to new systems and platforms. Before transitioning into remote customer service and sales, I worked for over 4 years as a Logistics and Operations Manager, where I developed strong skills in organization, problem-solving, team coordination, customer communication, time management, and handling multiple priorities in a fast-paced environment. I understand that excellent customer service is more than simply answering questions — it’s about listening to customers, solving problems efficiently, creating positive experiences, and representing your business professionally. My background in logistics and operations has also taught me how to stay organized, meet deadlines, manage competing priorities, and remain calm under pressure. I’m dependable, proactive, detail-oriented, and comfortable working independently in a remote environment. My goal is to become a valuable extension of your team and help you deliver excellent customer experiences while supporting your sales and operational goals.