Felipe M.

IT Support Specialist with extensive experience supporting corporate environments and remote teams. I specialize in troubleshooting complex technical issues, supporting end users, and maintaining stable IT environments for businesses. My background includes working in enterprise environments where reliability, fast response times, and clear communication are essential. Areas where I add the most value: * Remote IT Support and Technical Troubleshooting * Microsoft 365 administration and support * Network troubleshooting and VPN configuration * Windows environments and system administration * Help desk support and ticketing systems * Incident management and SLA-driven environments I am known for being reliable, detail-oriented, and focused on solving problems efficiently while keeping users informed and supported. If you need a dependable IT professional who can quickly diagnose issues and keep your systems running smoothly, I’m ready to help.