Kyera E.

Medical Virtual Assistant | Insurance Verification | Scheduling

Medical Virtual Assistant with 14+ years of experience supporting U.S. healthcare practices, specializing in patient scheduling, insurance verification, referral coordination, and front-office workflow management. I also have experience supporting multiple healthcare specialties including orthopedics, pain management, outpatient surgical centers, and cardiovascular/thoracic practices, which has given me a strong understanding of different scheduling workflows, patient coordination, and insurance verification processes. I help healthcare providers and businesses stay organized, reduce scheduling errors, and ensure patient information and insurance details are handled accurately and efficiently. Throughout my career, I’ve worked in high-volume healthcare environments where attention to detail, clear communication, and strong organization were essential. My responsibilities included coordinating patient appointments, verifying insurance coverage, maintaining documentation, and assisting teams with daily administrative workflows. Since 2020, I have also worked remotely, which means I am comfortable managing tasks independently, communicating with clients virtually, and maintaining productivity in a remote work environment. How I can support your business: • Patient appointment scheduling • Insurance verification and insurance coordination • Referral coordination and documentation • Patient communication and customer service • Calendar and inbox management • Data entry and administrative organization • Virtual assistant and operational support I am known for being reliable, detail-oriented, and easy to work with. My goal is to help clients stay organized, improve workflow efficiency, and keep their operations running smoothly. If you're looking for a dependable medical virtual assistant who can quickly adapt and support your team, I would be happy to assist.