Emily Beatriz S.

I am a Supply Chain Specialist with 7 years of experience in Supply Chain, Procurement, Supplier Management, and Customer Support. I have extensive experience coordinating orders, following up with suppliers, resolving logistics and financial issues, and ensuring smooth day-to-day operations. I also have experience in e-commerce customer support for a dropshipping company, where I assisted customers with orders, delivery updates, product-related questions, and issues throughout the purchasing process. This strengthened my communication skills and my ability to handle customers professionally, solve problems efficiently, and provide a positive customer experience. I regularly communicate with suppliers, customers, and internal teams through email and other communication platforms, providing updates, following up on pending issues, and resolving questions related to orders, deliveries, pricing, invoicing, and order status. I also use Excel and other tools to organize information, track orders and follow-ups, and manage multiple priorities efficiently. I am organized, proactive, detail-oriented, and comfortable working independently. I am used to working with international teams, managing deadlines, and keeping customers and stakeholders informed while finding practical solutions to problems. I am a fast learner, highly committed, and available to work both weekdays and weekends,