Raissa N.
Business & Operations Analyst | Market Research | SQL & Data Analysis
I help businesses solve problems through market research, data analysis, SQL, and business operations. If you have a business problem, unclear data, a new market to explore, or a project that needs structure, I can help you turn information into clear, actionable solutions. My work combines Research, Analysis, and Operations to help businesses understand what is happening, identify opportunities, and decide what to do next. RESEARCH • Market Research • Competitor Analysis • Customer Research • Industry & Market Analysis • Opportunity Research • Business Research ANALYSIS • SQL & Data Analysis • Customer & Revenue Analysis • KPI Analysis • Performance Analysis • Customer Segmentation • Data-driven Business Insights OPERATIONS • Business Operations • Process Improvement • Workflow & Process Structuring • Project Planning & Coordination • Customer Experience • SOPs & Documentation My professional background combines business operations, growth strategy, customer experience, business development, market expansion, and data-driven decision-making. I have worked on projects involving market expansion, customer acquisition, B2B business development, process optimization, customer segmentation, performance analysis, and growth initiatives. For example, in a previous Business Operations role, I supported market expansion that increased corporate client acquisition by 30%, contributed to B2B contracts exceeding $150K, created 50+ customized commercial proposals, and reduced proposal development time by 40% through workflow optimization and AI tools. I also have hands-on experience analyzing customer behavior and performance data, working with SQL, researching markets and competitors, identifying business opportunities, and translating findings into practical recommendations. I’m especially interested in projects where I can investigate a problem, organize information, analyze data, and help build a structured solution. If you need someone who can research, analyze, organize, and turn ideas into actionable plans, I’d be happy to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.6k
Billed in all: $2,215$2.2k
$1.6k in the last 6 months
Across 2 contracts
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 21% in SQL
Ranked by MRR among everyone on Upwork with the skill.
- #85Customer Acquisition Strategy237 freelancers · 🇪🇪 #1Top 36%🇪🇪#1 of 1
- #212Business Strategy871 freelancers · 🇪🇪 #2Top 24%🇪🇪#2 of 2
- #337Market Analysis1,500 freelancers · 🇪🇪 #1Top 22%🇪🇪#1 of 2
- #386Competitive Analysis1,472 freelancers · 🇪🇪 #1Top 26%🇪🇪#1 of 4
- #826Business Analysis3,603 freelancers · 🇪🇪 #1Top 23%🇪🇪#1 of 3
- #974Process Improvement2,840 freelancers · 🇪🇪 #2Top 34%🇪🇪#2 of 2
- #1,014Customer Experience2,788 freelancers · 🇪🇪 #1Top 36%🇪🇪#1 of 1
- #1,148Business Development4,098 freelancers · 🇪🇪 #2Top 28%🇪🇪#2 of 3