Geraldine G.
Customer Experience Agent
I deliver exceptional customer experiences as a skilled Customer Experience Agent and Content Moderator. With a focus on clarity and efficiency, I ensure that interactions are seamless and engaging. My background in engineering has instilled in me a strong sense of problem solving skills and attention to detail, which I apply in moderating content and supporting clients. I have gained valuable insights in my role, honing my ability to resolve conflicts and enhance user satisfaction. If you are seeking a professional who can enhance your customer support operations and maintain a positive brand image, I am ready to help. Let's connect and explore how I can contribute to your project's success.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.1k
Billed in all: $3,565$3.6k
$3.1k in the last 6 months
Earnings, last 30 days
Skill rankings: #1 in 2 skills of 10
Rarest: top 26% in Community Moderation, of 605. Ranked by MRR among everyone on Upwork with the skill.
- Customer-Focused2 freelancers · 🇵🇭 #1Top 50%🇵🇭#1 of 1
- Content Moderation Skills1 freelancers · 🇵🇭 #1Top 100%🇵🇭#1 of 1
- #25Customer Success Services40 freelancers · 🇵🇭 #13Top 63%🇵🇭#13 of 20
- #31Focus Group Moderation114 freelancers · 🇵🇭 #13Top 27%🇵🇭#13 of 21
- #56Forum Moderation162 freelancers · 🇵🇭 #23Top 35%🇵🇭#23 of 46
- #157Community Moderation605 freelancers · 🇵🇭 #63Top 26%🇵🇭#63 of 191
- #370Content Moderation1,144 freelancers · 🇵🇭 #192Top 32%🇵🇭#192 of 514
- #834Customer Experience2,788 freelancers · 🇵🇭 #373Top 30%🇵🇭#373 of 1,061