Ivona V.

Hi! I'm a reliable and organized Virtual Assistant with experience in customer support, e-commerce, influencer outreach, social media management, and administrative support. I have worked in customer service, handling customer inquiries, resolving issues, processing orders, and communicating with clients through email, chat, and phone. My experience includes working for Telemach Croatia, as well as supporting customers through my own business and freelance projects. I also run my own small business, where I manage customer communication, orders, product listings, and social media. I have experience with Etsy, Canva, ChatGPT, content creation, influencer outreach, and daily business administration. 💼 What I can help you with: • Customer Support (Email, Chat & Phone) • Order Processing & Customer Communication • Virtual Assistance & Administrative Tasks • Social Media Management • Influencer Outreach • Canva Design & Content Creation • Etsy Product Listings & Product Descriptions • Data Entry & Research I am detail-oriented, proactive, quick to learn, and comfortable working independently. I take pride in providing excellent customer service, staying organized, and helping businesses operate efficiently. Let's work together!