Joemarie T.

Hi! I’m Joemarie. With a degree in English Language Studies and over seven years of professional experience, I help businesses run smoothly by bridging the gap between efficient operations and happy customers. For nearly two years, I worked in the fast-paced ticketing industry at Alorica. I’m comfortable jumping between inbound and outbound calls, emails, and live chat. My secret to great service? I stick strictly to company policy while leading with empathy—ensuring every customer feels heard and valued, even when the news isn’t what they hoped for. Beyond customer support, I spent six years as an on-site Personal Assistant and Social Media Manager for a local designer. This taught me how to be a "right-hand" partner—managing schedules, streamlining workflows in Google and Microsoft suites, and maintaining a meticulous eye for detail. Whether it’s hitting targets under pressure or managing your Facebook presence, I bring clear communication and a "get-it-done" attitude to every project. Let’s talk about how I can support your team!