Edison M.
Customer Service Advisor II
Customer Experience Advisor II | 7 Years of Excellence in Client Retention Seven years in Customer Service has taught me one thing: the secret to business growth is exceptional support. As a Level II Advisor, I bring a decade’s worth of problem-solving skills to your team, focusing on high-satisfaction resolutions and brand loyalty. Why hire me? Reliability: Nearly 7 years of consistent, high-tier performance in professional service environments. Tech-Fluent: Seamlessly integrated with Google Workspace, Microsoft Office, Slack, and Zoom. Adaptability: I transition quickly between various CRM platforms and communication styles to fit your brand voice. I am looking to partner with clients who value professional, reliable, and empathetic support for their customers.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $438
Billed in all: $1,054$1.1k
$438 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 41% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #3,012Phone Communication6,538 freelancers · 🇵🇭 #1,402Top 46%🇵🇭#1,402 of 2,978
- #4,760Technical Support11,267 freelancers · 🇵🇭 #2,713Top 42%🇵🇭#2,713 of 6,366
- #15,187Customer Service37,167 freelancers · 🇵🇭 #7,927Top 41%🇵🇭#7,927 of 18,590