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Edison M.

Edison M.

Customer Service Advisor II

Customer Experience Advisor II | 7 Years of Excellence in Client Retention Seven years in Customer Service has taught me one thing: the secret to business growth is exceptional support. As a Level II Advisor, I bring a decade’s worth of problem-solving skills to your team, focusing on high-satisfaction resolutions and brand loyalty. Why hire me? Reliability: Nearly 7 years of consistent, high-tier performance in professional service environments. Tech-Fluent: Seamlessly integrated with Google Workspace, Microsoft Office, Slack, and Zoom. Adaptability: I transition quickly between various CRM platforms and communication styles to fit your brand voice. I am looking to partner with clients who value professional, reliable, and empathetic support for their customers.

🇵🇭Sagay, Philippines$5/hr70% JSS4.00 (1)Since Mar 2026

Earnings and projects

MRR
$73

Last 6 months ÷ 6

World#142,829 / 412k
🇵🇭Country#22,944 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $438

Total earnings
$1k

Billed in all: $1.1k

World#393,386 / 412k
🇵🇭Country#55,043 / 56.3k
Per project
$1k

$438 in the last 6 months

World#122,899 / 412k
🇵🇭Country#22,482 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$1.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,020$1,040$1,060$1,080Oct 8Oct 23Nov 7

Skill rankings: Top 41% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #3,012Phone Communication6,538 freelancers · 🇵🇭 #1,402Top 46%
  2. #4,760Technical Support11,267 freelancers · 🇵🇭 #2,713Top 42%
  3. #15,187Customer Service37,167 freelancers · 🇵🇭 #7,927Top 41%