Guendolyn C.

Virtual Assistant | STR Short-term rental | Property Manager

STR - Short- term rental | Property Manager & Operations Manager (4 years) I help short-term rental (STR) Airbnb and property management owners scale their portfolios by providing Superhost-level guest experiences and airtight financial oversight. With 4 years of hands-on property management and 7 years of senior accounting experience, I ensure your listings are both guest-ready and highly profitable. How I Elevate Short- term rental business listings: (Airbnb and Co living spaces) - Guest Lifecycle Management: I handle everything from initial booking inquiries to check-out, ensuring lightning-fast response times (under 15-30 mins) to boost your platform rankings. - Operations & Quality Control: I manage automated pre-check-in instructions (access codes, house rules), verify cleaning schedules post-checkout, and perform regular listing audits to keep photos and pricing competitive. - Technical Listing Optimization: Expert in crafting high-converting titles and descriptions to attract more bookings. - Liaison & Problem Solving: I act as your primary contact for building management, lease issues, and maintenance coordination, resolving property-level problems proactively. The Financial Advantage (7+ Years Accounting): I bring a Senior Accounting background to protect your bottom line: - Cost Analysis & Reporting: Managing AR/AP, inventory reports, and cost-benefit analysis for your properties. - Compliance: Skilled in statutory reporting and internal audits to keep your business fully compliant. I treat every property as if it were my own investment, focusing on occupancy rates, 5-star reviews, and operational efficiency. Ready to automate your operations and grow your rental business? Let’s connect