Harold L.

As an English & Spanish Legal Assistant with 3 years of hands-on experience in workers’ compensation claims for the Maryland & DC area I thrived by staying highly organized while handling client qualification and claim submission, insurance carrier coordination, appointment setting with medical specialists, review of sensitive information files, preparing exhibits, drafting settlements and managing full case lifecycles from start to finish. With an extensive sales background of over 10 years in the vehicle and financial service industry, I've done online, in-person and over the phone sales as well as customer service and language interpretation for legal and medical providers mostly. I particularly excel at communicating clearly with clients going through very stressful life situations, when they have to make the difficult decisions, with a wide range of individuals, building trust quickly, and driving the most positive outcomes landing on win-win situations. Clients have consistently praised my professionalism, efficiency and communication skills. I would happily provide with any requested references. Let’s discuss how I can support your team or yourself. Message me today!