Florence A.

Bilingual Executive Virtual Assistant | Sage & CRM Specialist | Admini

Nine years of executive administrative support across five professional structures in Togo — including a national pharmaceutical institution working with the Global Fund — bilingual in French and English, and proficient in Sage, CRM, Monday, and the full Microsoft and Google suite. That is what I bring to every client I work with. I am Florence Agbangla, a bilingual French-English executive virtual assistant based in Lomé, Togo. I hold a Professional Bachelor's degree in Political, Legal and Administrative Sciences from HTIB Togo, a BTS in Bilingual Commercial Secretarial Studies, and an English language immersion certification from the University of Cape Coast in Ghana. I have served as Billing Secretary at CAMEG-TOGO — Togo's national essential medicines procurement agency working with the Global Fund — where I managed invoicing, Sage software operations, client management and administrative coordination for over 100 staff. I previously worked as Assistant to the General Manager at MEGATRAM SARL, coordinating the CEO's agenda and schedules across three time zones, organizing 10+ international trips, managing partner seminars and overseeing all internal and external communications. I have also held administrative and executive assistant roles at UPS Togo, Moov Africa and SOGESTI INFORMATIQUE. I hold four international certifications in Supply and Logistics, Project Management, Monitoring and Evaluation, and Safety and Security from the International Humanitarian Institute Disasterready. What I deliver for your business: Executive calendar and agenda management across multiple time zones in French and English Email inbox management and professional correspondence in French and English International travel planning and coordination including visa documentation and hotel booking Meeting logistics organization including video conferences on Zoom Teams and Google Meet Invoice drafting and billing administration using Sage software Expense reporting and financial document management Data entry and database management in Excel Google Sheets and CRM systems Partner seminar and workshop organization and coordination Report writing meeting minutes and administrative document drafting AI-powered visual content creation and basic graphic design with Photoshop Tools I work with: Microsoft Office, Google Workspace, Sage, CRM,Asana, Click Up,Trello, Monday, Slack, Teams, Zoom, Google Drive, Canva,Photoshop, Claude AI and AI image tools I work in both French and English with equal professional fluency. My nine years of experience across pharmaceutical, logistics, telecoms and IT sectors give me the adaptability and rigor that executive clients expect. Available for: bilingual executive VA, calendar management, email management, travel coordination, invoice management, Sage, data entry, report writing, meeting coordination, administrative support. Send me a message and let us discuss how I can support your business today.