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Ishrat N.
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Ishrat N.

Medical Virtual Assistant/ EHR EMR/ Patient Intake/ Customer Service

𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 | 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 | 𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 | 𝐇𝐈𝐏𝐀𝐀 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 Given my breadth of expertise as a skilled and dedicated Medical Virtual Assistant with almost half 𝐚 𝐝𝐞𝐜𝐚𝐝𝐞 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬, 𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 𝐚𝐧𝐝 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐭𝐚𝐬𝐤𝐬, I can confidently claim that I’m an excellent partner in terms of taking care of all your aforementioned requirements. I aid in remedying the ailments that plague healthcare providers and clinics by streamlining operations, managing patient communication and ensure smooth day-to-day workflows. I specialize in handling high volumes of patient inquiries, scheduling appointments and resolving urgent cases efficiently and with empathy. 𝐈 𝐚𝐦 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐰𝐢𝐭𝐡 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐄𝐇𝐑 𝐚𝐧𝐝 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠 𝐌𝐞𝐝𝐟𝐚𝐱, 𝐞𝐂𝐥𝐢𝐧𝐢𝐜𝐚𝐥𝐖𝐨𝐫𝐤𝐬 (𝐄𝐂𝐖), 𝐌𝐃𝐋𝐚𝐧𝐝, 𝐃𝐫𝐂𝐡𝐫𝐨𝐧𝐨 𝐚𝐧𝐝 𝐓𝐞𝐛𝐫𝐚, 𝐚𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐦𝐞 𝐭𝐨 𝐦𝐚𝐧𝐚𝐠𝐞 𝐄𝐌𝐑 𝐝𝐚𝐭𝐚 𝐞𝐧𝐭𝐫𝐲, 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐫𝐞𝐜𝐨𝐫𝐝𝐬 𝐚𝐧𝐝 𝐛𝐢𝐥𝐥𝐢𝐧𝐠 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐜𝐜𝐮𝐫𝐚𝐭𝐞𝐥𝐲 𝐰𝐡𝐢𝐥𝐞 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐇𝐈𝐏𝐀𝐀 𝐜𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞. With a strong background in customer support, I have led teams, handled inbound/outbound communications and resolved escalations, consistently maintaining high client satisfaction. I am detail-oriented, organized, and committed to delivering reliable virtual assistance that helps practices run efficiently. What I can do for you as your Medical VA: ✔ Manage patient communication and appointment scheduling 📅 ✔ Perform EMR/ EHR data entry and record management 🗂️ ✔ Provide customer support, call handling, and email management 📞✉️ ✔ Ensure HIPAA compliance and confidentiality 🔒 ✔ Handle telemedicine support and patient follow-ups 💻 ✔ Organize medical records and reports 📋 If you are looking for a reliable, detail-oriented Medical VA to handle your patient coordination and customer support with precision and care, I am ready to help you achieve your goals. ✅

🇵🇰Pakpattan, Pakistan$8/hr100% JSS1.00 (1)Since Mar 2026

Earnings and projects

MRR
$970

Last 6 months ÷ 2.1 months active (since Sep 2026)

World#49,647 / 412k
🇵🇰Country#5,846 / 52.9k
Revenue, last 30 days
$1.1k

Last 6 months: $2k

World#39,350 / 412k
🇵🇰Country#4,629 / 52.9k
Total earnings
$2k

Billed in all: $2.1k

World#332,730 / 412k
🇵🇰Country#40,644 / 52.9k
Per project
$2k

$2k in the last 6 months

World#76,511 / 412k
🇵🇰Country#5,873 / 52.9k
Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇵🇰Country#22,564 / 52.9k
Projects in all
1
100% fixed0% hourly
World#360,671 / 412k
🇵🇰Country#50,390 / 52.9k

Earnings, last 30 days

$2.1k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1k$2k$3kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Microsoft Word

Ranked by MRR among everyone on Upwork with the skill.

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  2. #109Patient Care512 freelancers · 🇵🇰 #8Top 21%
  3. #121Medical Records Research605 freelancers · 🇵🇰 #18Top 20%
  4. #179Electronic Medical Record837 freelancers · 🇵🇰 #48Top 21%
  5. #196EMR Data Entry945 freelancers · 🇵🇰 #53Top 21%
  6. #210Medical Records807 freelancers · 🇵🇰 #25Top 26%
  7. #232Outbound Call1,218 freelancers · 🇵🇰 #21Top 19%
  8. #323Healthcare1,767 freelancers · 🇵🇰 #30Top 18%