Tapobrata Das G.

Technical Business Analyst, Operations Manager, and Project Management Consultant with 16+ years of experience delivering data-driven digital solutions across 4 core industries:🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations such as 📍JP Morgan Chase (7 years), 📍Capgemini (4 years), and 📍Aon Hewitt (2 years) has given me: 🔹Deep domain expertise 🔹A proven track record of delivering results in high-stakes enterprise environments 🏅EdTech Platform Experience: Most recently, I served as a Subject Matter Expert for an EdTech client, reviewing a Business Requirements Elicitation course curriculum for Forward Deployment Engineers. This involved validating learning outcomes and ensuring technical accuracy for hundreds of learners, sharpening my ability to translate complex concepts into clear, actionable content—perfect for supporting Correlation One’s mission to train 500,000+ professionals. 🏅Product & Data Experience as BA / PM: I worked on Chase Credit Card applications and managed acquisition and marketing campaigns using SAS and SQL, handled millions of customer records to drive engagement, and oversaw the full lifecycle from requirements to ITSM production deployment. As a BA/PM, I managed requirements and documentation, coordinated testing across development, QA, and UAT, oversaw application development, conducted audits, managed ITSM production deployments, and monitored post-production status. 🏅Operations Manager Experience: I work as an Operations Manager for a digital media platform on Upwork, managing day-to-day technical and business operations across Product, Dev, QA, and HR, and overseeing project tracking, SOPs, hiring support, and deployments. Previously, in an AI consulting engagement on Upwork, I led value-creation and ROI analysis by interviewing delivery teams and producing executive-ready reports to support client decisions. 🏅UX Operations Experience: Led website design for an AI consulting startup as a Business Analyst/Project Manager, coordinating Webflow developers and tracking progress in Jira. Also managed the development of websites and mobile applications for a media production client, coordinating front-end, back-end, and product owner teams. Performed quality-assurance testing and monitored project progress in Notion. I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans If you’re looking for technical documentation (examples listed below), I’d be happy to help. 🔹 A Business Requirements Document (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support 📍Confidentiality & Work Samples - Due to strict Non-Disclosure Agreements (NDAs) with Tier-1 clients (including JPMorgan Chase, Capgemini, and others), I cannot share specific BRDs, FRDs, or technical documents from past engagements. However, I am happy to discuss my methodology and documentation standards in detail. I hold the same high standards of data security and confidentiality for your project as I do for my previous enterprise clients. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe Let’s discuss how I can help streamline your requirements and deliver excellence for your next project. Thank you! Tapobrata