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Destiney W.
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Destiney W.

Customer Service & Tech Support | Customer Success Services, ShipHawk

With 14 years of customer service experience, I excel in delivering exceptional support and building strong client relationships. My background includes roles as a Team Leader and Customer Service Representative, where I enhanced operational efficiency and resolved complex issues effectively. I specialize in creating seamless customer experiences, utilizing strong communication and problem-solving skills. My approach is proactive, ensuring I understand client needs and provide tailored solutions. If you are looking for someone who can elevate your customer service operations and foster lasting connections with your clients, let’s discuss how I can contribute to your team. I am eager to help you achieve your goals and enhance your customer satisfaction.

🇺🇸Waterloo, United States$20/hr100% JSSSince Mar 2026

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#41,066 / 412k
🇺🇸Country#7,252 / 62.1k
Revenue, last 30 days
$1.2k

Last 6 months: $7.1k

World#37,275 / 412k
🇺🇸Country#5,871 / 62.1k
Total earnings
$8.1k

Billed in all: $8.6k

World#213,360 / 412k
🇺🇸Country#33,981 / 62.1k
Per project
$8.1k

$7.1k in the last 6 months

World#20,456 / 412k
🇺🇸Country#3,401 / 62.1k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇺🇸Country#53,151 / 62.1k

Earnings, last 30 days

$8.6k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$7k$8k$9kOct 9Oct 24Nov 8

Skill rankings: #1 in 1 skill of 10

Rarest: top 14% in BPO Call Center, of 1,567. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Healthcare Project Management Services5 freelancers · 🇺🇸 #1Top 20%
  2. 2ShipHawk4 freelancers · 🇺🇸 #2Top 50%
  3. 3Customer Onboarding Services14 freelancers · 🇺🇸 #2Top 21%
  4. #5Medical Virtual Assistance Services14 freelancers · 🇺🇸 #2Top 36%
  5. #7Customer Support Services36 freelancers · 🇺🇸 #3Top 19%
  6. #8Customer Success Services40 freelancers · 🇺🇸 #4Top 20%
  7. #35Product Support215 freelancers · 🇺🇸 #3Top 16%
  8. #191Call Center Management1,271 freelancers · 🇺🇸 #15Top 15%