Thomas D.

Independent worker who knows what needs to be done and when. No chaos and no follow-ups. I dont create Problems, I solve them - permanently! For over a decade. I handle it so you dont have to. Organised, critical thinker, hands on mentality, conflict resolution, quick learner, customer care, clear communicator, problem solver, intrinsically motivated, hard worker, multitasker, results oriented. As a multifaceted professional and remote work enthusiast, I thrive on embracing challenges with an innovative mindset. Driven by a user-centric approach, my journey as a remote work enthusiast is one fueled by a desire to make a meaningful impact. My commitment to excellence is the driving force behind my success in thriving within dynamic, flexible work environments. The role of an Innovation Associate has equipped me with the tools to create innovative and customer-focused solutions. As an advocate for innovation & organisation, I constantly seek opportunities for improvement and incorporate industry best practices. I don’t just complete tasks — I make sure they actually work and don’t create more problems later. I help businesses reduce follow-ups, fix messy workflows, and make sure things actually run smoothly without constant back-and-forth. What sets me apart: ✔ Experience in structured, security-sensitive environments (banking & public sector) ✔ Used to handling sensitive data with accuracy and discretion ✔ 2nd-level online Banking support/Incident background — solving issues independently, not just forwarding them ✔ Strong focus on reliability, consistency, and clean execution In my main role, I work in environments where errors, unclear communication, or missing details can cause real problems — which trained me to work carefully, structured, and proactively. --- Core areas I support: ✔ Administrative Tasks (Email Management, Calendar Coordination, Data Entry, Document Preparation) ✔ Communication (Customer / Client Communication, Follow-ups, Coordination, Emails, Social Media Management) ✔ Research & Data (Market Research, Lead Lists, Data Structuring) ✔ Language & Translation (German ↔ English, Proofreading, Business Communication, Language Editing, Proofreading) ✔ Project & Workflow Support (Task Tracking, Process Structuring, Coordination, Virtual Team Support) ✔ Technical & QA / QS Support (Testing flows, identifying inconsistencies, documentation, web & mobile (Android & iOS apps) ✔️ Specialised Business Services (Marketing Support, Email Marketing, AI Prompt Design & Engineering, Copywriting, UX Design) --- Tools I work with: ✔ Google Workspace (Docs, Sheets, Gmail, Drive) ✔ Excel / Microsoft Office 365 (structured data, validation, cleanup) ✔ Notion / documentation tools ✔ CRM systems (quick to adapt) ✔ Slack / Zoom / Microsoft Teams / Rocketchat / communication tools ✔ JIRA / Confluence / ClickUp / Asana ✔ Canva / Wordpress ✔ AI Tools like Claude / ChatGPT / Microsoft Copilot / Google Gemini ✔ VMware Tools ( VM ) like VMWare / Bluestack ✔ Shopify --- ✔ Detail-focused and reliable ✔ Clear communication and ownership of tasks ✔ Thinking ahead to prevent issues before they happen --- Based in Austria / Vienna | Fluent in German & English | Worked in/for Germany Available for short-term tasks and long-term cooperation