Adriana C.

Hi! I’m Adriana Castillo, a bilingual (English-Spanish) Customer Support Specialist and Spanish tutor with experience providing chat, email, and phone support in fast-paced environments. I have experience assisting customers through chat and email support, handling inquiries, order tracking, problem-solving, and providing professional support in both English and Spanish. I can help your business with: • Customer support (chat, email & phone) • Shopify & e-commerce support • Order tracking and customer inquiries • Data entry and administrative tasks • CRM systems and ticket management • Virtual Assistant support • AI-assisted tools for efficient communication • English-Spanish bilingual communication In addition, I am a Spanish teacher with experience teaching both Spanish and English in 1:1 sessions. This has strengthened my communication skills, patience, organization, and ability to connect with different types of people. I’m reliable, detail-oriented, organized, and committed to providing excellent support and positive customer experiences. Let’s work together!