Nellie L.

Expert CRM Data Specialist | HubSpot & Salesforce Operations | AU-Experienced Need an organized, detail-oriented partner to manage your backend operations and ensure your data is 100% accurate? With over 6 years of experience in fast-paced business environments in Sydney, Australia, I specialize in taking the "chaos" out of your daily CRM and administrative tasks. I bring the efficiency and leadership of a former Store Manager to your remote business, focusing on systems rather than just tasks. *How I add value to your business: + CRM & Database Management: I am a power user of Salesforce and HubSpot. I excel at cleaning databases, segmenting leads, and managing complex sales pipelines to ensure no information is lost. + Data Operations: Experienced in high-accuracy tasks including property tax processing, client contact auditing, and receipt management. + Administrative Excellence: I manage team calendars, coordinate schedules, and handle professional email/chat communication with strict adherence to Australian business standards. + Efficiency Expert: Proven track record of reducing operational wait times by 30% through better system organization and workflow optimization. *Tools I Master: + CRM: Salesforce, HubSpot. + Productivity: Notion, Google Workspace, Microsoft Office. + Communication: Professional Email & Chat Management (Non-voice). I am highly adaptable, system-oriented, and ready to help your business stay organized. Let’s connect to discuss how I can streamline your backend operations!