Denisse Leonor J.

Customer service and fraud/transaction specialist

- Experienced in customer service and fraud prevention, specializing in transaction and document analysis. -Skilled in identifying fraudulent documents, resolving back-office fraud cases, and providing efficient solutions. -Strong problem-solving, decision-making, and organizational abilities, with a proven capacity to adapt and manage time effectively. -Maintained accurate documentation and reporting for fraud cases.

🇳🇮Managua, Nicaragua$9/hr100% JSSSince Apr 2026

Earnings and projects

MRR

$1,192$1.2k

Last 6 months ÷ 6

#41,010 / 412,022 / 412k

🇳🇮#231 / 1,207 / 1,207

Revenue, last 30 days

$1,344$1.3k

Last 6 months: $7.2k

#32,901 / 412,022 / 412k

🇳🇮#188 / 1,207 / 1,207

Total earnings

$7,890$7.9k

Billed in all: $8,295$8.3k

#216,040 / 412,022 / 412k

🇳🇮#850 / 1,207 / 1,207

Per project

$7,890$7.9k

$3.6k in the last 6 months

#21,233 / 412,022 / 412k

🇳🇮#130 / 1,207 / 1,207

Projects, last 6 months

0% fixed100% hourly

#88,918 / 412,022 / 412k

🇳🇮#106 / 1,207 / 1,207

Projects in all

Across 2 contracts

0% fixed100% hourly

#360,671 / 412,022 / 412k

🇳🇮#684 / 1,207 / 1,207

$8.3k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 10% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

#48Document Analysis294 freelancers · 🇳🇮 #3Top 16%🇳🇮#3 of 7
#61Fraud Mitigation225 freelancers · 🇳🇮 #2Top 27%🇳🇮#2 of 11
#119Debt Collection699 freelancers · 🇳🇮 #11Top 17%🇳🇮#11 of 48
#145Fraud Detection629 freelancers · 🇳🇮 #3Top 23%🇳🇮#3 of 20
#165Outbound Call1,218 freelancers · 🇳🇮 #4Top 14%🇳🇮#4 of 21
#177Receptionist Skills1,446 freelancers · 🇳🇮 #6Top 12%🇳🇮#6 of 24
#272File Management2,593 freelancers · 🇳🇮 #2Top 10%🇳🇮#2 of 10
#300Customer Care2,153 freelancers · 🇳🇮 #6Top 14%🇳🇮#6 of 32

Denisse Leonor J.

Earnings and projects

Earnings, last 30 days