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Amira A.

Amira A.

Customer Service & Tech Support | Technical Support, Zendesk

I am a Customer success professional with 5+ years of experience supporting customers across technical and service driven environments. Experienced in managing customer relationships , resolving issues efficiently and providing reliable support.

🇨🇦Winnipeg, Canada$22/hr90% JSS4.00 (2)Since Apr 2026
GlobeUpwork

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#45,614 / 412k
🇨🇦Country#756 / 7,133
Revenue, last 30 days
$0

Last 6 months: $6.4k

Total earnings
$7.4k

Billed in all: $7.7k

World#221,223 / 412k
🇨🇦Country#3,898 / 7,133
Per project
$7.4k

$3.2k in the last 6 months

World#22,735 / 412k
🇨🇦Country#386 / 7,133
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇨🇦Country#1,341 / 7,133
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇨🇦Country#6,317 / 7,133

Earnings, last 30 days

$7.7kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$7.6k$7.7k$7.8k$7.9kOct 8Oct 23Nov 7

Skill rankings: Top 17% in Customer Support

Ranked by MRR among everyone on Upwork with the skill.

  1. 2Customer & Tech Support Services6 freelancers · 🇨🇦 #1Top 33%
  2. 3Tech Support Services5 freelancers · 🇨🇦 #1Top 60%
  3. #5IT Helpdesk Services10 freelancers · 🇨🇦 #1Top 50%
  4. #10Customer Support Services36 freelancers · 🇨🇦 #1Top 28%
  5. #11Customer Success Services40 freelancers · 🇨🇦 #1Top 28%
  6. #97End User Technical Support418 freelancers · 🇨🇦 #3Top 23%
  7. #235Helpdesk1,033 freelancers · 🇨🇦 #3Top 23%
  8. #1,275Zendesk5,908 freelancers · 🇨🇦 #10Top 22%