Amanda J.

If your business is growing but things feel messy behind the scenes, you’re not alone. Leads are coming in, but follow-up is inconsistent. Your CRM feels cluttered or underused. Sales reps each have their own way of doing things. There’s no clear system, and as a result, good opportunities slip through the cracks. I help growing businesses build practical, repeatable systems that make it easier to manage leads, book appointments, train teams, and improve results. I have experience working closely with leadership teams to turn ideas into execution. I’ve supported sales operations, CRM management, appointment setting, KPI reporting, training, and process improvement. How I Can Help • Organize and optimize your HubSpot or CRM • Build a clear lead management process from first contact to closed sale • Improve lead qualification and appointment setting • Create SOPs, playbooks, and sales scripts • Build onboarding and training programs for new hires • Develop KPI dashboards and performance reporting • Improve speed to lead and follow up consistency • Create workflows, automations, and pipeline stages • Coach your team on following a consistent process My goal is simple: help your business rely less on guesswork and more on systems that work. Clients I Work Best With I work best with growing companies that need more structure as they scale. Skills Operations Management • Sales Operations • CRM Management • HubSpot • Salesforce • Lead Management • Appointment Setting • Process Improvement • SOP Development • Business Operations • KPI Reporting • Pipeline Management • Training & Development • Team Leadership • Call Center Operations • Project Management • Business Development