Ana Valentina M.
Virtual Assistance | Medical Equipment & Supplies, Patient Care
I specialize in delivering exceptional customer service with over five years of experience working remotely. Currently, I excel as a remote Customer Service Representative in durable medical equipment, effectively managing high volumes of incoming and outgoing communications, order processing, and patient inquiries. My background in Materials Engineering enhances my problem-solving skills, allowing me to approach client needs with a unique perspective. I am adept at using CRM systems and possess strong communication skills, ensuring that every interaction is professional and empathetic. If you require a reliable partner who can streamline your customer service operations while maintaining high standards, I am ready to collaborate and drive your success. Let's discuss how I can contribute to your team.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.1k
Billed in all: $8,504$8.5k
$7.1k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 14% in Phone Communication
Ranked by MRR among everyone on Upwork with the skill.
- #6Customer Support Services36 freelancers · 🇻🇪 #1Top 17%🇻🇪#1 of 1
- #213Inbound Inquiry1,295 freelancers · 🇻🇪 #2Top 16%🇻🇪#2 of 10
- #924Phone Communication6,538 freelancers · 🇻🇪 #14Top 14%🇻🇪#14 of 85
- #2,975Customer Support20,101 freelancers · 🇻🇪 #40Top 15%🇻🇪#40 of 226
- #5,285Customer Service37,167 freelancers · 🇻🇪 #93Top 14%🇻🇪#93 of 474