Skip to content
BackNov 7
Stephanie  G.

Stephanie G.

Customer Service & Tech Support | Call Center Management

I have over 12 years of experience in customer service, specializing in chat and phone interactions. My expertise lies in managing customer queries efficiently, ensuring accurate and timely responses that enhance satisfaction. I leverage strong communication skills and conflict resolution techniques to effectively address concerns, transforming challenges into opportunities for client engagement. My multitasking ability allows me to handle multiple systems seamlessly while maintaining a high level of customer support. I thrive in fast-paced environments, consistently delivering results and fostering positive relationships. If you're looking for a reliable, empathetic professional who can elevate your customer service experience, let's connect to discuss how I can contribute to your team's success.

🇺🇸Killen, United States$20/hr90% JSSSince Apr 2026

Earnings and projects

MRR
$3k

Last 6 months ÷ 5.8 months active (since May 2026)

World#12,952 / 412k
🇺🇸Country#3,433 / 62.1k
Revenue, last 30 days
$3.5k

Last 6 months: $17k

World#9,832 / 412k
🇺🇸Country#2,692 / 62.1k
Total earnings
$17k

Billed in all: $18k

World#151,756 / 412k
🇺🇸Country#24,884 / 62.1k
Per project
$8.7k

$5.7k in the last 6 months

World#19,052 / 412k
🇺🇸Country#3,183 / 62.1k
Projects, last 6 months
3

Across 5 contracts

0% fixed100% hourly
World#66,479 / 412k
🇺🇸Country#8,998 / 62.1k
Projects in all
2

Across 6 contracts

0% fixed100% hourly
World#328,886 / 412k
🇺🇸Country#47,959 / 62.1k

Earnings, last 30 days

$17.9k+$3.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$14k$16k$18kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 10

Rarest: top 2% in Outbound Call, of 1,218. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Medical Virtual Assistance Services14 freelancers · 🇺🇸 #1Top 7%
  2. 2Customer Success Services40 freelancers · 🇺🇸 #2Top 5%
  3. 2Customer Support Services36 freelancers · 🇺🇸 #2Top 6%
  4. #22Outbound Call1,218 freelancers · 🇺🇸 #9Top 2%
  5. #36BPO Call Center1,567 freelancers · 🇺🇸 #6Top 2%
  6. #36Call Center Management1,271 freelancers · 🇺🇸 #6Top 3%
  7. #117Customer Satisfaction3,986 freelancers · 🇺🇸 #16Top 3%
  8. #120Phone Support5,089 freelancers · 🇺🇸 #11Top 2%